CyberPower PDU20SW8RNET Manual de usuario descargar pdf (Pagina 50)

Troubleshooting the Client’s inability to communicate with the power device:

 Verify the network address is correct.

 Verify the network configuration for the UPS or PDU is correct. The Power Device Network Utility tool can be

used to configure the network configuration. The tool can be installed from the tools folder on the installation CD.

 Verify that the settings in the Security/Authentication page are correct and match the settings of the device.

See Security/Authentication for more details.

 Verify the port in the Security/Network page is matched with settings of PowerPanel Business Edition Agent.

 Check that the network status of computer and devices.

 Verify that firewall settings. Port 3052(UDP/TCP), port 53568(TCP), port 162(UDP) and port 53566(UDP) should

be unblocked. The computer communicates with the power device on these ports. The installer of PowerPanel

software will automatically configure Windows firewall to allow PowerPanel

Applications to access through

firewall.

 Verify that SSL certificate of Client has been added into the trust list of Agent. If the Client applies the new SSL

certificate and not available in the trust list, this will result in communication loss.

Event Action

An event is generated when the UPS/PDU/ATS encounters specific power conditions. The PowerPanel

Business

Edition software can be configured to respond to specific events and perform actions based on the event. These

actions include notification, command execution and computer shutdown.

If a Client establishes with a PDU which is connected to a UPS, the Client can generate actions in response to events

from the PDU or the UPS.

Events

When an event occurs, PowerPanel

Business Edition software can notify administrators, execute a command and

initiate a computer shutdown sequence. The Event Action/Events page lists events and the action settings for the

events. The severity of each event is marked by a symbol. Severe level ( ) indicates users must be alerted and the

computer shut down to avoid an improper shutdown. Warning level ( ) indicates a warning and users should be

notified when it occurs. If a warning condition persists, a system shutdown may be imminent. Information level ( )

indicates the state of the UPS or that the utility power condition has changed.

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CyberPower PDU20SW8RNET Manual de usuario Pagina 50