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5. What is the difference of the NCL (Non-Critical Load) outlet and CL (Critical Load) outlet? Which
equipment should connect to NCL outlet or CL outlets?
The NCL outlets are only available on specific UPS models and are designed to be powered off early to maximize
the battery runtime for the CL outlets. Non-critical equipment such as redundant equipment ,monitors, or other
non-critical equipment should be connect to the NCL outlets to be powered off early. This will maximize the
battery runtime for critical equipment such as servers on the CL outlets.
6. The UPS/Load page allows users to establish communication with the Client by assigning the Client's IP
address. Are there other ways to establish communication?
Communication can be established by assigning the Agent's IP address on the Device Network Address section
on the Power/Configuration page in the Client. See the Power/Configuration for more details about how to
establish the communication with the Agent.
7. How can I make PowerPanel
®
Business Edition run a program when a particular event has occurred?
Create a .cmd file and save it into the extcmd folder of PowerPanel
®
Business Edition installation folder. Then
write a command to run your own programs into this script file. Please refer to the default.cmd in the extcmd
folder to write your own script.
8. I am not sure what the IP address of the UPS/PDU/ATS is. How can I obtain the correct IP address?
Use the Power Device Network Utility tool to help you to find the correct IP address of UPS/PDU/ATS. This
device list will list the all CyberPower device’s IP address on the local network.
9. How do I uninstall PowerPanel
®
Business Edition?
On Windows, go to Start > Control Panel > Add or Remove Programs. Click the Change/Remove button of
PowerPanel
®
Business Edition to uninstall the program.
On Linux and VMware ESX/ESXi, only PowerPanel
®
Business Edition Client can be installed. The default
installation directory is /usr/local/ppbe on the Linux platforms and /opt/ppbe on VMware ESX/ESXi. Execute the
uninstall.sh command in the installation directory to uninstall the program.
10. How can I get a notice when a power condition has cleared?
When a power condition is clear, it will broadcast a notification and also run the command file. A custom script
can be created for events. The script can utilize the environment variable EVENT_STAGE to compare the key
OCCUR to identify an event that has occurred or FINISH to identify an event that has cleared.
11. What network protocol is used in PowerPanel
®
Business Edition?
SNMP is used on communications between Client, Center, PDU or UPS with remote management card. HTTP
and HTTPS are used between the Agent and the Client.
12. What the network ports are used by PowerPanel
®
Business Edition?
Port 3052 (UDP/TCP), port 53568 (TCP), port 162 (UDP) and port 53566(UDP)
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